Refund policy

We want you—and your pet—to love every purchase from Blissly.

If something isn't right, we're here to help.

Returns

Returns may be requested within 30 days of delivery.

Items must be:

• Unused
• In original condition
• In original packaging

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Used grooming products
• Used feeding products
• Personalized items
• Gift cards

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• Your order number
• A description of the issue
• Photos of the product and packaging

We'll work quickly to make it right.

Refunds

Approved refunds are issued to your original payment method.

Please allow 5–10 business days after approval for your bank or credit card provider to process the refund.